Privacy Policy

Last updated: May 7, 2026

Elvnth Hour ("we," "us," or "our") respects your privacy. This policy explains what information we collect and how we use it when you visit our website or make a purchase.

Information We Collect

When you shop with us or interact with our site, we may collect:

  • Contact information — name, email address, shipping address, and phone number

  • Payment information — processed securely through our payment provider (we do not store full card details)

  • Order details — items purchased, order history, and shipping preferences

  • Site usage data — IP address, browser type, pages viewed, and cookies to improve your shopping experience

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and customer service responses

  • Send marketing emails (only if you opt in — you can unsubscribe anytime)

  • Improve our website, products, and customer experience

  • Prevent fraud and comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties who help us operate our business, including:

  • Payment processors (e.g., Shopify Payments, Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Email and marketing platforms

  • Analytics providers

These partners are required to keep your information secure and use it only for the services they provide to us.

Cookies

We use cookies and similar technologies to remember your preferences, keep your cart active, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not work properly without them.

Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you

  • Ask us to correct or delete your information

  • Opt out of marketing communications

To exercise any of these rights, email us at [brandondeem11@yahoo.com].

Data Security

We use industry-standard security measures to protect your information. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top will reflect any changes. Continued use of the site after updates means you accept the revised policy.

Contact Us

Questions about this policy? Email us at [brandondeem11@yahoo.com].

Terms of Service

Last updated: May 7, 2026

Welcome to Elvnth Hour. By using our website or purchasing our products, you agree to the following terms.

Products

We do our best to display our products accurately, but colors, fit, and details may vary slightly due to monitor settings, lighting, and natural variation in materials. All products are sold "as is."

Orders and Payment

When you place an order, you agree to provide accurate billing and shipping information. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or product availability issues. Payment is due at the time of purchase.

Shipping

Orders are processed within 3–5 business days. Delivery times vary by carrier and location. We are not responsible for delays caused by carriers, customs, or incorrect addresses provided at checkout.

Returns and Refunds

All sales are final. Due to the nature of our products and for hygiene purposes, we do not accept returns or refunds to ensure every hat arrives brand new and unworn. Please review your order carefully before purchasing.

If your order arrives damaged or you receive the wrong item, contact us at [brandondeem11@yahoo.com] within 7 days of delivery and we will make it right.

Intellectual Property

All content on this site — including logos, designs, product images, and text — is the property of Elvnth Hour and may not be copied, reproduced, or used without our written permission.

User Conduct

You agree not to use our site for any unlawful purpose, to attempt to disrupt or hack the site, or to misuse our products or branding.

Limitation of Liability

To the fullest extent permitted by law, Elvnth Hour is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product in question.

Changes to These Terms

We may update these terms at any time. Continued use of the site after updates means you accept the revised terms.

Governing Law

These terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

Contact Us

Questions? Email us at [brandondeem11@yahoo.com].